Privacy Policy


What is this Privacy Policy for?

This privacy policy is for this website and served by The Wonderful Organisation and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with the requested products / services and to assist you in answering any questions or queries you may have submitted. Your details will not be used to subscribe you to any email newsletter program the website operates, unless you provide your express permission though our registration page or, if you are a fundraiser, through your fundraiser account. This will mean ticking a consent box to confirm your registration to our email newsletter program (and, if relevant, the input of your email address). You can terminate this registration at any time by clicking the unsubscribe button in any of our emails or by contacting us at [email protected] This is by no means an entire list of your user rights in regard to receiving email marketing material. If you have any questions or queries, please do not hesitate to contact us.

Please be assured that your details will not be passed on to any third parties without your express consent. As a fundraiser you can provide express consent for your chosen charity, the event organisers (if applicable) and us to contact you from time to time by ticking consent boxes when you create your fundraising page(s). Similarly, as a sponsor you can provide express consent for the charity you are supporting, the fundraiser(s) and us to contact you from time to time by ticking consent boxes at the point of making your donation. Contact may be made via post, email, telephone or text message according to the consent permission boxes you tick. If any additional third parties wish to receive your details, we will contact you regarding this and will not provide any details unless you provide your express consent (for example, by ticking a consent box or notifying us by email or telephone that you are happy for us to forward your details).

If at any time you wish to withdraw your consent to third party contact, please contact us at [email protected] and we will be happy to assist.

In addition, if for any reason you want us to erase the personal information that we hold about you in part or in its entirety, please contact us at [email protected] and we will be happy to assist.

Email Newsletter

As we have referenced above, this website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe to this program by providing their express consent on the fundraiser or sponsor registration page (usually by ticking a consent box). Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. Unless we receive your express consent, no personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy. As we have stated above, you can also ask us to erase the personal information that we hold about you by contacting us at [email protected]

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is not a comprehensive list).

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead. You can also contact us at [email protected] at any time to un-subscribe.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls (web addresses), an example being

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Whilst we will attempt to keep these links up to date, we cannot guarantee their usability.

v.3.0 June 2017 Edited & Customised by: Wonderful Organisation, 5th Floor, Oxford Place, 61 Oxford Street, Manchester M1 6EQ


  • 1.1 These terms and conditions set out the basis of the support that Wonderful provides to you, our wonderful charity or organisation. They set out our obligations, and your obligations when you register to use the Wonderful service.

  • 1.2 We aim to provide a Wonderful service to all of our users. This includes making our terms and conditions clear, concise and without legal jargon.

  • 1.3 They are, however, important as they govern our relationship with you when you use the Wonderful service.

  • 1.4 Please take a moment to read and understand these terms and conditions.

  • 1.5 These terms and conditions also need to be read alongside our privacy policy. You can find our privacy policy here.

  • 1.6 Please be aware that by registering your charity or organisation to the Wonderful service, you are accepting and agreeing to these terms and conditions.

  • 1.7 Wonderful is the trading name of The Wonderful Organisation. We are a not for profit company limited by guarantee, incorporated in England and Wales, and our registered number is 09818383.

2. Important terms

  • 2.1 We use some important terms in these terms and conditions:

    • 2.1.1 Charities – these are the charities and organisations like you who are doing Wonderful things in the world. Sponsors and Fundraisers support Charities who are often special to them;

    • 2.1.2 Fundraisers – these are the people doing Wonderful things, whether that is running a marathon dressed as their favourite cartoon character, or cycling the length of the United Kingdom. These are the Wonderful people who Sponsors are supporting;

    • 2.1.3 Sponsors – these are the people who provide sponsorship to our Fundraisers, whose generous donations go direct to Charities.

3. NO fees

  • 3.1 This is important. We don’t charge any fees. We don’t charge the Fundraisers a fee. We don’t take a transaction fee from Charities who receive donations from Sponsors. We don’t even deduct bank transaction costs from donations. We are quite proud of that. Wonderful is unique in ensuring donations get to Fundraisers’ chosen Charities in full.

  • 3.2 We are able to do that due to the kind support of our corporate sponsors. You can find details of all of our corporate sponsors on our website. They are doing Wonderful things.

  • 3.3 So please be assured that any money that is donated via the Wonderful service is passed on to Charities in full.

4. The charities

  • 4.1 If you are a Charity, you may register to use our Wonderful service through our website (

  • 4.2 The Wonderful service allows Sponsors to donate to, and Fundraisers to raise funds for, chosen Charities. When you register to use our Wonderful service, you authorise us to collect donations on your Charity’s behalf. Rest assured that donations will reach your Charity in full.

5. Your obligations

  • 5.1 If you are a Charity, please ensure you understand and comply with these requirements when using the Wonderful service:

    • 5.1.1 When registering to use our Wonderful service you will provide us with:

    • (a) details of your Charity’s nominated bank account, so that we can transfer donations to you. Unless we tell you otherwise, we will transfer donations in the first week of the month following the month in which the donations were made;

    • (b) appropriate contact details for your Charity, including a contact name and an email address that is linked to your Charity’s email account (for example, the email address that is registered with the Charities Commission). If we receive a contact email address that we are unsure of or which we believe may be a personal one rather than a professional one, we may ask you to provide some further information or complete further verification. You will cooperate with us in that process; and

    • (c) a short description of your Charity and what Wonderful things you are doing in the world, which we may then use on the Wonderful service;

    • 5.1.2 You will let us know if your Charity’s contact or bank details change. This is really important as we send all donations, information about Gift Aid and updates regarding our Wonderful service to you using those details, so we’ll need to know really quickly if they aren’t accurate anymore;

    • 5.1.3 We will provide you with access to an online Wonderful account, which you can use to see if any Fundraisers are supporting your Charity and to see the amount of any donations. You will keep your username and password to that account confidential and will contact us should you lose those details or should a third party gain access to them (whether such access is authorised by you or not);

    • 5.1.4 You will not upload offensive, obscene, racist or defamatory materials, anything which may reasonable cause offence, or anything which is a misrepresentation of fact;

    • 5.1.5 You will not harass, abuse, bully or otherwise cause alarm to other users of the Wonderful Service;

    • 5.1.6 You will make sure that all information that you provide or upload to the Wonderful service is materially accurate and not misleading or intended to mislead. Make sure you have permission to use any materials you upload from the relevant copyright holder or other interested party. Don’t upload any material if the person who owns that material has not provided you with permission. If we are notified that material has been used without permission, we may remove it;

    • 5.1.7 You will not send unsolicited communications, including emails to Fundraisers who are not supporting your Charity, unless you have our prior consent;

    • 5.1.8 You will not undertake any activities which require a specific consent or authorisation, without obtaining such authorisation in advance. If we request a copy of such authorisation and you fail to provide evidence of such authorisation within a reasonable time determined by us, we may remove the relevant content;

    • 5.1.9 You will not disclose the personal information of any user (including any Fundraiser who is supporting your Charity) without their express consent;

    • 5.1.10 You will not try to interrupt, disrupt or corrupt the Wonderful service. Ensure any content uploaded is free of viruses, malware, Trojan horses or other malicious programmes or code
  • 5.2 You also understand that your support of the Wonderful service through social media may lead to an increase in Fundraisers supporting your Charity. There is anticipation that you will support the Wonderful service through social media, although there is no obligation on you to do so.

  • 5.3 Any user (including Charities) of the Wonderful service who breaches any term of these terms and conditions (including but not limited to the terms at paragraph 5.1) may be prevented from using the Wonderful service or have their account suspended. We will have no liability to you if we suspend our services to you or suspend your account. We won’t usually enter into correspondence about any suspension of services or the suspension of your account but we will send any outstanding donations to you.

6. Donations

  • 6.1 Please note that we do not regulate or control how donations are used by Charities.

  • 6.2 Charities are required to spend their funds only in ways that advance their charitable purposes. As Charities are subject to legislation in this respect, we cannot provide any information on how you are to use donations.

  • 6.3 We do not undertake audits or verification checks of any of the Charities, beyond confirming from publicly available information that the relevant charity has obtained charitable status in accordance with relevant legislation. Nevertheless, Wonderful will not be liable for any misuse of funds by Charities, or any application of funds in ways not contemplated by Fundraisers or Sponsors.

  • 6.4 We do not provide accounting, tax or other financial advice on donations. You will need to seek advice from an appropriate professional.

  • 6.5 Our policy on refunds is important. Wonderful believes that donations to Charities are important, and are a wonderful thing. Because of this, refunds of donations are not to be provided. If a Fundraiser does not complete the challenge they set for themselves, they cannot request a refund of a Sponsor’s donation. If a Sponsor changes his or her mind about donating, they will be unable to obtain a refund. This is not intended to limit the statutory rights of Fundraisers or Sponsors.


  • 7.1 Sponsors are given the option of confirming that they are a UK taxpayer. Where they provide this confirmation, your Charity (or Wonderful) is able to reclaim Gift Aid under the UK government’s Gift Aid scheme.

  • 7.2 You must be registered or exempt from registration with the Charities Commission in order to reclaim Gift Aid.

  • 7.3 We will provide you with all Gift Aid information that may relate to a donation, but it’s your responsibility to reclaim Gift Aid from HMRC.

8. Our intellectual property

  • 8.1 The Wonderful service and website, and the intellectual property contained therein is owned by us.

  • 8.2 You may not use the Wonderful trademark without our express prior written consent.

  • 8.3 There may be intellectual property of third parties contained on our website (such as the intellectual property of Fundraisers).

  • 8.4 You are not permitted to use any such content for commercial purposes without consent. You are granted no rights over such intellectual property by using the Wonderful service.

  • 8.5 We will take whatever measures we see fit to block your access to the Wonderful service or website if we reasonably believe you are gathering or extracting content by any means for any purpose not approved by us in these terms and conditions or otherwise approved by us in writing.

  • 8.6 You acknowledge that damages may not be an adequate remedy if you breach these terms, and that we may seek an injunction or other equitable relief in respect of such breach (without limitation to any other remedy that may be available to us).

9. Disclaimers and limitation of our liability

  • 9.1 Whilst we will make reasonable efforts to make the Wonderful service available at all times, we do not warrant that this will be the case. We may also suspend or interrupt our services for maintenance, whether planned or otherwise. We may also amend the scope and the extent of our services from time to time. We don’t have to provide you with notice of any maintenance, interruption or change to our services.

  • 9.2 We do not exclude our liability for death or personal injury.

  • 9.3 We will only be liable for losses which are reasonably foreseeable to us. Our total liability to you will be limited to a sum not exceeding 100% of the value of the donations received by your Charity in any 12 month period. We will have no liability to you for any consequential loss, loss of profits, loss of data, loss of business opportunity, loss of sales, loss of revenue, loss of goodwill, loss of opportunity or for loss of any management time.

  • 9.4 We do not seek to exclude any rights you may have under statute or regulation and which are not capable of being excluded by law.

10. General

  • 10.1 These terms and conditions are governed by English law. Any dispute arising out of your use of the Wonderful services will be capable of being resolved and litigated only in the English courts.

  • 10.2 We do not accept any obligation in favour of third parties who are not a user of the Wonderful service and who have not accepted these terms and conditions. These terms and conditions are not intended to confer a benefit on any such third parties.

Our wonderful partners

Our wonderful partners - who support us with cash and services - make it possible for us to pass EVERY PENNY raised from your fundraising efforts and generous donations to our charities, including Gift Aid. Of course, we would be unable to do so without them.

  • Powered by AWS Cloud Computing
  • Twilio logo
  • Whypay logo

What makes us wonderful?

We recognise the selfless commitment made by fundraisers who train for months to run marathons, face their fears by jumping out of aeroplanes or open their homes to the community for charity bakes and coffee mornings. We believe the charities they support should receive EVERY PENNY from their fundraising efforts.

We also believe that Gift Aid (a scheme enabling charities to reclaim tax on donations made by UK taxpayers) should be directed IN FULL to the charities. This is why the Wonderful Organisation does not generate profit (or even cover costs) by deducting money from fundraisers' sponsors or Gift Aid contributions.

We are a non-profit organisation funded entirely by like-minded, philanthropic businesses. That's what makes us wonderful!

Stay informed

The Wonderful Organisation will only use the information you provide on this form to send you regular newsletter updates via email.

Copyright 2016-2018 © Wonderful Organisation
A Non-Profit Company Limited by Guarantee

Registered in England & Wales • Company Incorporation No: 9818383

Registered office: 5th Floor, Oxford Place, 61 Oxford Street, Manchester M1 6EQ
Tel: 0333 443 3333 | Email: [email protected]

Use of the Wonderful website constitutes acceptance of our Terms, Conditions and Policies.